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Have you ever found yourself in a situation where you have been given the task to write a security policy or a procedure? But you don’t want your document to end up like so many others – gathering dust in some forgotten drawer? Here are some thoughts that might help you.

The steps I’m about to present to you are designed based on my experience with various kinds of clients, large and small, government or private, for-profit or non-profit – I find these steps applicable to all of them. Actually, these steps for implementing policies and procedures are applicable to any kind of policies and procedures, not only those related to ISO 27001 or ISO 22301.

Study the requirements: First you have to study very carefully various requirements – is there a legislation which requires something to be put in writing? Or maybe a contract with your client? Or some other high level policy that already exists in your organization (perhaps a corporate standard)? And of course the requirements from ISO 27001 or BS 25999-2 if you want to comply with those standards.

Take into account the results of your risk assessment: Your risk assessment will determine which issues you have to address in your document, but also to which degree – for instance, you may need to decide whether you will classify your information according to its confidentiality, and if so, whether you need two, three or four levels of confidentiality.

This step may not be relevant in this form if your policy or procedure is not related to information security or business continuity. However, risk management principles are applicable to other areas as well – quality management (ISO 9001), environmental management (ISO 14001), etc. For instance, in ISO 9001 you have to determine to which extent a process is crucial for your quality management and accordingly to decide whether you will document it or not.

Optimize and align your document(s): An important thing to consider is the total number of documents – are you going to write ten 1-page documents or one 10-page document? It is much easier to manage one document, especially if the target group of readers is the same. (Just don’t create a single 100-page document.)

Moreover, you have to be careful to align your document with other documents – the issues you are defining may be already partially defined in another document. In such case, it may not be necessary to write a new document, maybe only expand the existing one.

If you are writing a new document about an issue that is already mentioned in another document, be sure to avoid redundancy – to describe the same issue in both documents. Later it would become a nightmare to maintain those documents; it’s much better that one document makes a reference to another, without repeating the same stuff.